Kinetic Hosting - Notice history

It appears the data center provider is finished with the maintenance affecting the listed systems. We'll continue to monitor for the time being.

EUE-ENG-P62-A6-CG is now back online.

The cause of the outage was due to a data center technician servicing an adjacent system to EUE-ENG-P62-A6-CG and accidentally disconnected the incorrect cabling.

Everything is now back as it should be and accessible again.

The data center provider has finished their swap over of the network switches. We're currently monitoring to observe if the instability persists or not.

The data center provider has installed a new network switch and is now working to swap the affected systems such as over to it.

The data center provider has looked into the issue. It's been identified as a failure of a service on the network switch USC-TX-P22-A6-CG is routed through.

They are working to either replace the switch, or move connections of the affected systems on the rack to another available network switch.

The two affected nodes have now been back online and responsive for a bit now.

We got an update about what occurred with these systems.

A data center technician was working on another unrelated system in the same server chassis that EU-NL-P17-A2-S and EU-NL-P18-A2-S were located on.

At some point during the work being performed on the unrelated system, there was a hardware issue with the server chassis that took down the two nodes.

When a reboot was attempted on the two nodes, the drives in them weren't detected by the BIOS and they couldn't boot into the OSes.

A chassis replacement was performed for the systems, after which the nodes seem to be back online and responsive.

There was a power failure in the data center where these systems are located. Power was restored, and after some further recovery, the nodes are now back online.

Game panel speed restored.