Kinetic Hosting - Notice history

All systems operational

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Game Panel - Operational

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Client Backup Server - Operational

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Database Server - Operational

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Game Servers: Canada - Operational

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Game Servers: USA - Texas - Operational

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Game Servers: USA - Washington D.C. - Operational

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Game Servers: USA - New York - Operational

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Game Servers: USA - Florida - Operational

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Apr 2025 · 99.28%May · 100.0%Jun · 100.0%

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Game Servers: USA - California - Operational

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Game Servers: England - Operational

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Game Servers: Luxembourg - Operational

100% - uptime
Apr 2025 · 100.0%May · 100.0%Jun · 100.0%

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Game Servers: Netherlands - Operational

100% - uptime
Apr 2025 · 100.0%May · 100.0%Jun · 100.0%

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Game Servers: France - Operational

100% - uptime
Apr 2025 · 99.99%May · 100.0%Jun · 100.0%

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Game Servers: Germany - Operational

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Apr 2025 · 100.0%May · 100.0%Jun · 100.0%

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Game Servers: Poland - Operational

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Game Servers: Finland - Operational

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Game Servers: Austrlia - Operational

100% - uptime
Apr 2025 · 100.0%May · 100.0%Jun · 100.0%

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Game Servers: India - Operational

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Apr 2025 · 100.0%May · 100.0%Jun · 100.0%

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Game Servers: Singapore - Operational

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Notice history

Jun 2025

Netherlands & Luxembourg Network Disruption
  • Update
    Update
    This incident has been resolved.
  • Resolved
    Resolved
    We're currently experiencing a network disruption due to an issue with our data centre partner affecting both our Netherlands and Luxembourg locations. This may cause high ping or full disconnects on affected nodes.

May 2025

USE-NY Nodes Part Four
  • Completed
    May 26, 2025 at 7:38 PM
    Completed
    May 26, 2025 at 7:38 PM
    Maintenance has completed successfully.
  • Update
    May 26, 2025 at 2:20 PM
    In progress
    May 26, 2025 at 2:20 PM
    Maintenance is now in progress.
  • In progress
    May 26, 2025 at 2:00 PM
    In progress
    May 26, 2025 at 2:00 PM
    Maintenance is now in progress
  • Planned
    May 26, 2025 at 2:00 PM
    Planned
    May 26, 2025 at 2:00 PM

    The following nodes will been migrated to the new data center: USE-NY-I1-A6-RS, USE-NY-I2-A6-RS, USE-NY-I3-A6-RS, USE-NY-I4-A6-RS, USE-NY-I5-A6-RS, USE-NY-I6-A6-RS, USE-NY-I7-A6-RS, USE-NY-I8-A6-RS

    The planned migrations will be carried out in batches. Your server will be inaccessible for a maximum of 30 minutes, though most servers are expected to be offline for only about 5 minutes. Once migrated, servers will have a new IP address. If you use a subdomain, you won’t notice any changes and can continue connecting as usual.

    You can read our blog post for more details on the planned migrations and the reasons behind them. Here: https://www.kinetichosting.net/blog/company/planned-migrations.

Maintenance - USE-DC-B1-I1-S and USE-P14-I1-A
  • Completed
    May 19, 2025 at 6:28 PM
    Completed
    May 19, 2025 at 6:28 PM

    The maintenance has been completed.

    You should now have access to your services once more.

  • Planned
    May 19, 2025 at 1:00 AM
    Planned
    May 19, 2025 at 1:00 AM

    We have been informed by our data centre partner, that the following systems need to be moved as part of works they're carrying out: USE-DC-B1-I1-S and USE-P14-I1-A

    While this is taking place, these systems will be powered down.

Apr 2025

Migration of USE-FL Nodes
  • Completed
    April 30, 2025 at 3:52 PM
    Completed
    April 30, 2025 at 3:52 PM

    The following nodes have been migrated to a new Data Center:

    USE-FL-S1-A9-RS, USE-NY-P23-A8-RS, USE-FL-P1-A3-RS

    You may now continue to access your server as normal.

  • In progress
    April 30, 2025 at 2:23 PM
    In progress
    April 30, 2025 at 2:23 PM
    Maintenance is now in progress
  • Planned
    April 30, 2025 at 2:23 PM
    Planned
    April 30, 2025 at 2:23 PM

    The following nodes have been migrated to the new data center: USE-FL-S1-A9-RS, USE-NY-P23-A8-RS, USE-FL-P1-A3-RS

    The planned migrations will be carried out in batches. Your server will be inaccessible for a maximum of 30 minutes, though most servers are expected to be offline for only about 5 minutes. Once migrated, servers will have a new IP address. If you use a subdomain, you won’t notice any changes and can continue connecting as usual.

    You can read our blog post for more details on the planned migrations and the reasons behind them. Here: https://www.kinetichosting.net/blog/company/planned-migrations.

Migration of USE-NY Nodes Part Three
  • Completed
    April 29, 2025 at 6:45 PM
    Completed
    April 29, 2025 at 6:45 PM

    The following nodes have been migrated to a new Data Center:

    USE-NY-P29-A2-RS,USE-NY-P30-A2-RS, USE-NY-P7-A2-RS, USE-NY-P8-A2-RS

    You may now continue to access your server as normal.

  • In progress
    April 29, 2025 at 2:20 PM
    In progress
    April 29, 2025 at 2:20 PM
    Maintenance is now in progress
  • Planned
    April 29, 2025 at 2:20 PM
    Planned
    April 29, 2025 at 2:20 PM

    The following nodes have been migrated to the new data center: USE-NY-P29-A2-RS,USE-NY-P30-A2-RS, USE-NY-P7-A2-RS, USE-NY-P8-A2-RS

    The planned migrations will be carried out in batches. Your server will be inaccessible for a maximum of 30 minutes, though most servers are expected to be offline for only about 5 minutes. Once migrated, servers will have a new IP address. If you use a subdomain, you won’t notice any changes and can continue connecting as usual.

    You can read our blog post for more details on the planned migrations and the reasons behind them. Here: https://www.kinetichosting.net/blog/company/planned-migrations.

Migration of USW-LA Nodes Part Two
  • Update
    April 27, 2025 at 7:59 PM
    Completed
    April 27, 2025 at 7:59 PM

    The following nodes has been migrated to their new Data Center:

    USW-LA-P11-A2-RS, USW-LA-P12-A2-RS, USW-LA-P13-A2-RS, USW-LA-P14-A2-RS, USW-LA-P15-A2-RS, USW-LA-S3-A9-RS, USW-LA-S4-A9-RS

    You can now continue to use your server as normal.

  • Completed
    April 27, 2025 at 7:18 PM
    Completed
    April 27, 2025 at 7:18 PM
    Maintenance has completed successfully
  • In progress
    April 27, 2025 at 2:18 PM
    In progress
    April 27, 2025 at 2:18 PM
    Maintenance is now in progress
  • Planned
    April 27, 2025 at 2:18 PM
    Planned
    April 27, 2025 at 2:18 PM

    The following nodes have been migrated to the new data center: USW-LA-P11-A2-RS, USW-LA-P12-A2-RS, USW-LA-P13-A2-RS, USW-LA-P14-A2-RS, USW-LA-P15-A2-RS, USW-LA-S3-A9-RS, USW-LA-S4-A9-RS

    The planned migrations will be carried out in batches. Your server will be inaccessible for a maximum of 30 minutes, though most servers are expected to be offline for only about 5 minutes. Once migrated, servers will have a new IP address. If you use a subdomain, you won’t notice any changes and can continue connecting as usual.

    You can read our blog post for more details on the planned migrations and the reasons behind them. Here: https://www.kinetichosting.net/blog/company/planned-migrations

Migration of USW-LA Nodes
  • Completed
    April 25, 2025 at 10:36 PM
    Completed
    April 25, 2025 at 10:36 PM

    The servers on the following nodes have been fully migrated to the new Data Center:

    USW-LA-P1-A2-RS, USW-LA-P2-A2-RS, USW-LA-P3-A2-RS, USW-LA-P4-A2-RS, USW-LA-P5-A2-RS, USW-LA-P6-A2-RS, USW-LA-P7-A2-RS

    You can continue to use your normal as normal.

  • In progress
    April 25, 2025 at 2:15 PM
    In progress
    April 25, 2025 at 2:15 PM
    Maintenance is now in progress
  • Planned
    April 25, 2025 at 2:15 PM
    Planned
    April 25, 2025 at 2:15 PM

    The following nodes have been migrated to the new data center: USW-LA-P1-A2-RS, USW-LA-P2-A2-RS, USW-LA-P3-A2-RS, USW-LA-P4-A2-RS, USW-LA-P5-A2-RS, USW-LA-P6-A2-RS, USW-LA-P7-A2-RS

    The planned migrations will be carried out in batches. Your server will be inaccessible for a maximum of 30 minutes, though most servers are expected to be offline for only about 5 minutes. Once migrated, servers will have a new IP address. If you use a subdomain, you won’t notice any changes and can continue connecting as usual.

    You can read our blog post for more details on the planned migrations and the reasons behind them. Here: https://www.kinetichosting.net/blog/company/planned-migrations

Looking outage on USE-FL-P4-A8-RS
  • Resolved
    Resolved

    After giving some time, the node seems to be stable now that it's had a board swap.

  • Monitoring
    Monitoring

    The node is online. We will continue to Monitor the nodes performance to ensure the stability.

  • Identified
    Identified

    We've now received information from the data-center provider that the motherboard in the system will have to be replaced.

    This process should be done within the hour, and take no longer than two.

  • Update
    Update

    We are still waiting on an update from the data-center provider about the maintenance on the node.

  • Update
    Update

    We've been able to contact the data-center provider about the issue. They're in the process of sending a technician out to look into the outage.

  • Update
    Update

    We are currently unable to access or ping the node. We're now attempting to contact the data-center provider about the outage.

  • Investigating
    Investigating
    We are currently investigating this incident.

Apr 2025 to Jun 2025

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