Notice history

Mar 2026

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May 2026

Resolved
May 28, 2026 at 3:20 PMUTC
Resolved
May 28, 2026 at 3:20 PMUTC
This incident has been resolved. The data center provider has been able to successfully acquire an emergency connection while the original connection outage is investigated.
Once the original connection is restored it will be reinstated without any expected interruption.
Identified
May 28, 2026 at 12:32 PMUTC
Identified
May 28, 2026 at 12:32 PMUTC
We’ve been informed by one of our data center providers that there has been a loss in certain network connectivity, leading to degraded or interrupted network connections.
The data center provider is working to get an emergency connection up to restore service.

Node Migration - Netherlands

Completed
May 27, 2026 at 1:30 PMUTC
Completed
May 27, 2026 at 1:30 PMUTC
The following Node have been migrated to a new data center:
EU-NL-P16-A6-CG
You may now continue to use your server as normal.
Planned
May 27, 2026 at 1:00 PMUTC
Planned
May 27, 2026 at 1:00 PMUTC
The followings node(s) will be migrated to a new Data Center:

EU-NL-P14-A6-CG

The planned migrations will be carried out in batches. Your server will be inaccessible for a maximum of 30 minutes, though most servers are expected to be offline for only about 5 minutes. Once migrated, servers will have a new IP address. If you use a subdomain, you won’t notice any changes and can continue connecting as usual.
In progress
May 27, 2026 at 12:56 PMUTC
In progress
May 27, 2026 at 12:56 PMUTC
Maintenance is now in progress.

Resolved
May 24, 2026 at 10:18 PMUTC
Resolved
May 24, 2026 at 10:18 PMUTC
System back online
This backup system is now back online and accessible again.
Some users who were performing actions on their backups when the system went down may have their backup status stuck. If this applies to you, please open a ticket and our team will get this corrected.
Rundown of the issue
At around 1PM BST, our monitoring systems flagged unusually high I/O wait and CPU usage on this backup node. As the issue did not resolve on its own, our team began investigating possible faults on the system.
While this investigation was underway, all new backups were redirected to another backup server to prevent new backup jobs from being affected.
The high I/O wait and CPU usage continued, but there were initially no clear error logs showing the exact cause. During the investigation, the node crashed, which left the operating system in a bad state and prevented it from booting normally.
Our team then booted the server into rescue mode and performed a boot repair to get the operating system back into a working state.
The system has now booted successfully and is accessible again.
We’ll continue to monitor the node closely and investigate the underlying storage issue that caused the original I/O problems. New backups until we're sure the system is fully stable will be directed to another backup system. But all backups are now accessible again.
Investigating
May 24, 2026 at 4:09 PMUTC
Investigating
May 24, 2026 at 4:09 PMUTC
A hardware error has been flagged on one of our backup systems, causing it to become unresponsive.
All new backups have been diverted to another BORG system while we investigate the error. However, if you have a backup already stored on this system, it may be inaccessible while we work on resolving the issue.
We are working to get this system accessible again as quickly as possible.

Node Migration - USE-FL-I1-A6-S

Completed
May 15, 2026 at 2:34 PMUTC
Completed
May 15, 2026 at 2:34 PMUTC
The following Node have been migrated to a new data center:

USE-FL-I1-A6-S

You may now continue to use your server as normal.
Planned
May 15, 2026 at 1:00 PMUTC
Planned
May 15, 2026 at 1:00 PMUTC
The following node will be Migrated to a new Data Center:

USE-FL-I1-A6-S
The planned migrations will be carried out in batches. Your server will be inaccessible for a maximum of 30 minutes, though most servers are expected to be offline for only about 5 minutes. Once migrated, servers will have a new IP address. If you use a subdomain, you won’t notice any changes and can continue connecting as usual.
In progress
May 15, 2026 at 12:00 PMUTC
In progress
May 15, 2026 at 12:00 PMUTC
Maintenance is now in progress.

Panel Maintenance

Completed
May 10, 2026 at 3:39 PMUTC
Completed
May 10, 2026 at 3:39 PMUTC
Maintenance has completed successfully.
Update
May 10, 2026 at 3:26 PMUTC
Update
May 10, 2026 at 3:26 PMUTC
Maintenance is now in progress
In progress
May 10, 2026 at 3:26 PMUTC
In progress
May 10, 2026 at 3:26 PMUTC
We're rolling out a backend upgrade to our panel. It might be down for around 30 mins

Apr 2026

Resolved
April 23, 2026 at 5:04 PMUTC
Resolved
April 23, 2026 at 5:04 PMUTC
The network unavailability has been resolved by the data center provider.
Identified
April 23, 2026 at 3:28 PMUTC
Identified
April 23, 2026 at 3:28 PMUTC
We are aware of an outage our S3 backup system. Likely causing an inability to create/access S3 based backups.

A cooling issue at the data center has lead to network unavailability for the system, the provider is working on restoring the service of the system.

Resolved
April 19, 2026 at 3:47 PMUTC
Resolved
April 19, 2026 at 3:47 PMUTC
This incident has been resolved.
Identified
April 18, 2026 at 11:02 PMUTC
Identified
April 18, 2026 at 11:02 PMUTC
There is an issue with our upstream provider OVH impacting network connections in our India location

You can see more here: https://network.status-ovhcloud.com/incidents/lycx4vgc89jk

We're incontact with OVH, but sadly an issue like this is out of our teams hands.

Mar 2026

Node Migration - Washington D.C Budget

Planned
March 29, 2026 at 2:00 PMUTC
Planned
March 29, 2026 at 2:00 PMUTC
The following Node will be migrated to a new data center:

USE-DC-B9-I2-S
The planned migrations will be carried out in batches. Your server will be inaccessible for a maximum of 30 minutes, though most servers are expected to be offline for only about 5 minutes. Once migrated, servers will have a new IP address. If you use a subdomain, you won’t notice any changes and can continue connecting as usual.
Completed
March 29, 2026 at 1:24 PMUTC
Completed
March 29, 2026 at 1:24 PMUTC
The following Node have been migrated to a new data center:

USE-DC-B9-I2-S

You may now continue to use your server as normal.
In progress
March 29, 2026 at 1:00 PMUTC
In progress
March 29, 2026 at 1:00 PMUTC
Maintenance is now in progress.

Node Migration - Poland Budgets

Completed
March 23, 2026 at 2:23 PMUTC
Completed
March 23, 2026 at 2:23 PMUTC
The following nodes have been Migrated to a new Data Center:

EU-PL-B5-I2-OV
EU-PL-B6-I2-OV
EU-PL-B7-I4-OV

You may continue to use your service as normal.
Planned
March 23, 2026 at 2:00 PMUTC
Planned
March 23, 2026 at 2:00 PMUTC
The following nodes will be Migrated to a new Data Center:

EU-PL-B5-I2-OV
EU-PL-B6-I2-OV
EU-PL-B7-I4-OV

The planned migrations will be carried out in batches. Your server will be inaccessible for a maximum of 30 minutes, though most servers are expected to be offline for only about 5 minutes. Once migrated, servers will have a new IP address. If you use a subdomain, you won’t notice any changes and can continue connecting as usual.
In progress
March 23, 2026 at 1:01 PMUTC
In progress
March 23, 2026 at 1:01 PMUTC
Maintenance is now in progress.

Resolved
March 23, 2026 at 9:37 PMUTC
Resolved
March 23, 2026 at 9:37 PMUTC
This incident has been resolved.
Monitoring
March 23, 2026 at 3:52 PMUTC
Monitoring
March 23, 2026 at 3:52 PMUTC
We're seeing a restoration of network connectivity on the affected cosmic guard nodes. We've now taken the nodes out of maintenance to allow access again.

Any clients experiencing issues still are encouraged to open a support ticket so we can look into and resolve any further issues.
Investigating
March 23, 2026 at 12:13 PMUTC
Investigating
March 23, 2026 at 12:13 PMUTC
All London nodes ending is CG are currently unreachable. This is due to a network issue on our upstream provider Costmic Guard. They have issued their own status message here: https://status.as30456.net/cmn31qz0511dmt3c6v3eht9fm

Sadly an outage like this is out of our hands, but we are in contact with cosmic guard to make sure this issue is solves as soon as possiable.

If you're on a UK node that ends with S, your server will keep working as normal

Resolved
March 19, 2026 at 6:12 AMUTC
Resolved
March 19, 2026 at 6:12 AMUTC
All client servers were relocated to a new system.
Identified
March 18, 2026 at 8:55 PMUTC
Identified
March 18, 2026 at 8:55 PMUTC
While EU-DE-P5-A10-H was undergoing routine maintenance, a system failure occurred causing the node to be unable to reboot back into the OS.

While working with the datacenter provider, attempts to reboot the system back into the OS failed.

The system has now been booted into rescue mode and affected client server data is now being transferred to a new system.

Affected clients will be notified once transfers are complete.

Node Migration - Poland Budgets

Completed
March 16, 2026 at 7:11 PMUTC
Completed
March 16, 2026 at 7:11 PMUTC
The following nodes have been Migrated to a new Data Center:

EU-PL-B1-A8-OV
EU-PL-B2-A8-OV
EU-PL-B3-A8-OV
EU-PL-B4-A10-OV
USE-DC-B6-I1-S

You may continue to use your service as normal.
Planned
March 16, 2026 at 2:00 PMUTC
Planned
March 16, 2026 at 2:00 PMUTC
The following nodes will be migrated to a new Data Center:

EU-PL-B1-A8-OV
EU-PL-B2-A8-OV
EU-PL-B3-A8-OV
EU-PL-B4-A10-OV
USE-DC-B6-I1-S
The planned migrations will be carried out in batches. Your server will be inaccessible for a maximum of 30 minutes, though most servers are expected to be offline for only about 5 minutes. Once migrated, servers will have a new IP address. If you use a subdomain, you won’t notice any changes and can continue connecting as usual.
In progress
March 16, 2026 at 1:00 PMUTC
In progress
March 16, 2026 at 1:00 PMUTC
Maintenance is now in progress.

Mar 2026 to May 2026

Kinetic Hosting - Notice history

Game Servers: England experiencing partial outage

Notice history

May 2026

System back online

Rundown of the issue

Apr 2026

Mar 2026