Kinetic Hosting - Outage on UK -CG Nodes – Incident details

All systems operational

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Outage on UK -CG Nodes

ResolvedPartial outage3 hours 30 minutes

Affected

Game Servers: Europe

Partial outage from 1:45 AM to 4:02 AM, Operational from 4:02 AM to 5:15 AM

Game Servers: England

Partial outage from 1:45 AM to 4:02 AM, Operational from 4:02 AM to 5:15 AM

  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC

    The data center provider identified a failure in network routing hardware and has worked to replace the failed equipment.

    We’ve since seen a recovery in network availability on the affected nodes and will monitor for the time being.

  • IdentifiedUTC

    An outage on an upstream provider has caused any UK node ending in -CG to be unreachable. We're in contact with the provider now, and they also have their own status page here: https://status.as30456.net/cmttfl4ec0e1g1fpqkclnbmeb

    We'll let you know when we have an update