Kinetic Hosting - Looking into outage on USE-NY-P31-A2-RS – Incident details

All systems operational

Looking into outage on USE-NY-P31-A2-RS

Resolved
Operational
Started about 1 month agoLasted about 1 hour

Affected

Game Servers: North America

Partial outage from 8:07 PM to 9:06 PM, Operational from 9:06 PM to 9:20 PM

Game Servers: USA - New York

Partial outage from 8:07 PM to 9:06 PM, Operational from 9:06 PM to 9:20 PM

Updates
  • Resolved
    Resolved

    System is now stable, so we're closing the incident.

  • Monitoring
    Monitoring

    The server is back online and accessible. We are monitoring it for a while before marking this issue as fully resolved.

  • Identified
    Identified

    Issues seems to be at the data centre. We're in contact with them now

  • Investigating
    Investigating

    We're aware of an outage on node USE-NY-P31-A2-RS. We're looking into this now