Kinetic Hosting - Notice history

All systems operational

Website - Operational

100% - uptime
Jan 1978 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 1978
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Billing Panel - Operational

100% - uptime
Jan 1978 · 100.0%Feb · 100.0%Mar · 100.0%

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Game Panel - Operational

100% - uptime
Jan 1978 · 100.0%Feb · 100.0%Mar · 100.0%

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Client Backup Server - Operational

100% - uptime
Jan 1978 · 100.0%Feb · 100.0%Mar · 100.0%

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Database Server - Operational

100% - uptime
Jan 1978 · 100.0%Feb · 100.0%Mar · 100.0%

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100% - uptime

Game Servers: Canada - Operational

100% - uptime
Jan 1978 · 100.0%Feb · 100.0%Mar · 100.0%

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Game Servers: USA - Texas - Operational

100% - uptime
Jan 1978 · 100.0%Feb · 100.0%Mar · 100.0%

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Game Servers: USA - Washington D.C. - Operational

100% - uptime
Jan 1978 · 100.0%Feb · 100.0%Mar · 100.0%

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Game Servers: USA - New York - Operational

100% - uptime
Jan 1978 · 100.0%Feb · 100.0%Mar · 100.0%

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Game Servers: USA - Florida - Operational

100% - uptime
Jan 1978 · 100.0%Feb · 100.0%Mar · 100.0%

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Game Servers: USA - California - Operational

100% - uptime
Jan 1978 · 100.0%Feb · 100.0%Mar · 100.0%

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100% - uptime

Game Servers: England - Operational

100% - uptime
Jan 1978 · 100.0%Feb · 100.0%Mar · 100.0%

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Game Servers: Luxembourg - Operational

100% - uptime
Jan 1978 · 100.0%Feb · 100.0%Mar · 100.0%

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Game Servers: Netherlands - Operational

100% - uptime
Jan 1978 · 100.0%Feb · 100.0%Mar · 100.0%

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Game Servers: France - Operational

100% - uptime
Jan 1978 · 100.0%Feb · 100.0%Mar · 100.0%

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Game Servers: Germany - Operational

100% - uptime
Jan 1978 · 100.0%Feb · 100.0%Mar · 100.0%

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Game Servers: Poland - Operational

100% - uptime
Jan 1978 · 100.0%Feb · 100.0%Mar · 100.0%

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Game Servers: Finland - Operational

100% - uptime
Jan 1978 · 100.0%Feb · 100.0%Mar · 100.0%

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100% - uptime

Game Servers: Austrlia - Operational

100% - uptime
Jan 1978 · 100.0%Feb · 100.0%Mar · 100.0%

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Game Servers: India - Operational

100% - uptime
Jan 1978 · 100.0%Feb · 100.0%Mar · 100.0%

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Game Servers: Singapore - Operational

100% - uptime
Jan 1978 · 100.0%Feb · 100.0%Mar · 100.0%

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Notice history

Sep 2025

Emergency Maintenance - EU-DE-P5-A10-H
  • Resolved
    Resolved

    All impacted client servers have now been moved off of EU-DE-P5-A10-H. Those without a subdomain on their server will have noticed a change in Connection Address for their server, be sure to update your players to the new address if so.

  • Investigating
    Investigating

    Today our team flagged an error with the CPU on EU-DE-P5-A10-H. The fault with the CPU led to fluctuating clock speeds, causing poor performance for servers on the node. To minimize the impact on clients, all users will be moved starting now. For most of you, this won’t cause any issues apart from a small restart, but you may find your IP address has changed.

Aug 2025

Looking into packet loss issues on our DC network
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Update
    Update

    Fix is now being rolled out to all our DC nodes.

  • Identified
    Identified

    Issue is coming from the DNS resolver. Our team are now looking into a fix.

  • Investigating
    Investigating
    We are currently investigating this incident.
Network issues on select nodes.
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    The datacenter provider has marked the issue as resolved again. We'll monitor for a bit.

  • Identified
    Identified

    After the datacenter marked the issue as resolved, another fault has been identified in the network hardware.

    They're back to working on identifying and resolving the outage

  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    We have been made aware of a network outage affecting EU-DE-P6-A10-H and EU-DE-B4-A4-H.

    We've been notified by our datacenter provider of a network hardware fault on their end, and they are working to restore service.

Jul 2025

Netherlands Impact - Schedule Hardware Upgrade Maintenance
  • Completed
    July 31, 2025 at 5:57 PM
    Completed
    July 31, 2025 at 5:57 PM
    Maintenance has completed successfully.
  • Planned
    July 31, 2025 at 5:00 PM
    Planned
    July 31, 2025 at 5:00 PM

    The following nodes will be upgraded to their new hardware: EUN-I1-A2-A & EUN-I2-A2-A

    The planned upgrades will be carried out in batches. Your server will be inaccessible for a maximum of 30 minutes, though most servers are expected to be offline for only about 5 minutes. Once migrated, servers will have a new IP address. If you use a subdomain, you won’t notice any changes and can continue connecting as usual.

    You can read our blog post for more details on the planned hardware upgrades and the reasons behind them. Here: https://www.kinetichosting.net/blog/kinetic-news/server-upgrades-21-11-24

  • In progress
    July 31, 2025 at 3:52 PM
    In progress
    July 31, 2025 at 3:52 PM
    Maintenance is now in progress.

Jul 2025 to Sep 2025

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