Kinetic Hosting - Physical Reloation of Certian USW Nodes (Phase 2) – Maintenance details

OCT24

Physical Reloation of Certian USW Nodes (Phase 2)

CompletedOctober 24, 2026 at 2:00 PM – 8:56 PMUTC

Affects

Game Servers: North America

Under maintenance from 2:00 PM to 8:56 PM

Game Servers: USA - California

Under maintenance from 2:00 PM to 8:56 PM

  • CompletedOctober 24, 2026 at 8:56 PMUTC

    All nodes have new been successfully relocated.

    A reminder that this maintenance will have been accompanied by a change in numerical IP for the servers located on the systems. Clients with servers on the system will/have been notified about the IP change.

    Please let us know if you notice any issues after this relocation.

  • UpdateOctober 24, 2026 at 8:04 PMUTC

    The systems have been relocated. They are now undergoing network reconfiguration.

  • In progressOctober 24, 2026 at 2:00 PMUTC
    Maintenance is now in progress
  • PlannedOctober 22, 2026 at 10:13 PMUTC

    Due to circumstances outside our control, a data center location housing a small number of our USW nodes will cease operations on November 1st, 2026.

    Our data center partner will physically relocate the affected nodes to another facility. This is the second of two phases of relocation.

    Phase 2 will begin on October 24th, 2026, at 7:00 AM PDT. The following nodes will be inaccessible during the relocation:
    - USW-CA-P32-A2-S
    - USW-CA-P29-A2-S
    - USW-CA-P34-A2-S
    - USW-CA-P2-A2-S
    - USW-CA-B1-I1-S

    The physical relocation is planned to take up to four hours, followed by up to one additional hour for network reconfiguration. Total downtime is planned to be up to five hours. But based on the last phase of relocation, the systems may be inaccessible for longer than planned.

    Server IP addresses will change as part of this migration. Subdomains managed by the Game Panel will be updated automatically and require no action on your part. Any server configurations or DNS records you manage that reference the current IP addresses will need to be updated by you once the systems are accessible again.