Kinetic Hosting - Outage on USE-FL-P10-A11-S – Incident details

Outage on USE-FL-P10-A11-S

ResolvedPartial outage 1%1 hour 41 minutes

Affected

Game Servers: North America

Partial outage from 2:53 PM to 4:35 PM

Game Servers: USA - Florida

Partial outage from 2:53 PM to 4:35 PM

  • ResolvedUTC

    There was a fault with both primary and redundant public network switches the affected node is connected to.

    Both network switches have fixed and the affected node is not accessible again.

  • UpdateUTC

    The system is currently not responding to ping request and attempts to access it via rescue haven't been successful.

    The data center provider has been contacted in an attempt to look further into the apparent network unavailability occurring.

  • InvestigatingUTC
    We are currently investigating this incident.